Terms and Conditions

Introduction

Welcome to ShivDhaam Foundation. These Terms and Conditions ("Terms") govern your use of our website, services, and platform. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

If you disagree with any part of these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

Definitions

For the purposes of these Terms:

• "Foundation" or "We" refers to ShivDhaam Foundation
• "User" or "You" refers to any individual accessing our services
• "Services" refers to our website, donation platform, and related services
• "Donation" refers to any monetary contribution made through our platform
• "Campaign" refers to specific fundraising initiatives hosted on our platform
• "Content" refers to all text, images, videos, and other materials on our platform

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. You also represent that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into these Terms
• You will provide accurate and complete information
• You will comply with all applicable laws and regulations
• You will not use our services for any unlawful purposes

Our Services

ShivDhaam Foundation provides the following services:

Donation Platform

• Online donation processing for various charitable causes
• Campaign-specific fundraising initiatives
• Secure payment processing and receipt generation
• Tax exemption documentation under Section 80G

Information Services

• Educational content about our charitable activities
• Updates on ongoing projects and campaigns
• News and information about our foundation's work
• Volunteer opportunities and community engagement

Communication Services

• Newsletter subscriptions and updates
• WhatsApp and email notifications
• Customer support and assistance
• Feedback and suggestion collection

Donation Terms

Donation Process

• All donations are voluntary and made without any expectation of goods or services in return
• Donations are processed through secure third-party payment processors
• You will receive email confirmation and receipt for tax purposes
• PAN number is required for donations above ₹2,000 for tax exemption

Use of Donations

• Donations will be used for charitable purposes as outlined in our mission
• Campaign-specific donations will be allocated to the designated purpose
• General donations may be used for any charitable activity of the foundation
• Administrative costs are kept minimal and disclosed transparently

Tax Benefits

• Donations are eligible for tax deduction under Section 80G of the Income Tax Act
• Tax exemption certificates will be provided as per government regulations
• You are responsible for claiming appropriate tax benefits
• Consult tax professionals for specific advice on tax implications

User Obligations and Prohibited Uses

Acceptable Use

Users agree to use our services responsibly and in accordance with these Terms. You must:

• Provide accurate and truthful information
• Respect intellectual property rights
• Maintain the confidentiality of account credentials
• Report any security vulnerabilities or issues
• Comply with all applicable laws and regulations

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Use our services for any unlawful or fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Upload or transmit malicious software or harmful content
• Harass, abuse, or harm other users or our staff
• Violate any intellectual property rights
• Attempt to reverse engineer or copy our platform

Intellectual Property Rights

All content, features, and functionality of our services are owned by ShivDhaam Foundation and are protected by copyright, trademark, and other intellectual property laws.

Our Rights

• We retain all rights to our website design, layout, and functionality
• Our logos, trademarks, and brand materials are protected
• All content created by us remains our intellectual property
• We may update or modify our content at any time

User License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these Terms.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We collect only necessary information for providing our services
• Your data is protected using industry-standard security measures
• We do not sell or share your personal information with third parties
• You have rights regarding access, correction, and deletion of your data

Disclaimers and Limitations

Service Availability

• We strive to maintain service availability but cannot guarantee 100% uptime
• Services may be temporarily unavailable due to maintenance or technical issues
• We reserve the right to modify or discontinue services with reasonable notice
• Third-party payment processors may have their own terms and limitations

Content Accuracy

• We strive to provide accurate and up-to-date information
• Content may contain errors or omissions despite our best efforts
• Campaign information and progress updates are provided in good faith
• We are not responsible for third-party content or external links

Limitation of Liability

To the maximum extent permitted by law, ShivDhaam Foundation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Indemnification

You agree to indemnify, defend, and hold harmless ShivDhaam Foundation, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in [City], India.

We encourage resolving disputes through direct communication and mediation before pursuing legal action.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for any reason, including violation of these Terms.

Upon termination, your right to use our services will cease immediately, but any obligations that by their nature should survive termination will remain in effect.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify users of significant changes through our website or email. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Acknowledgment

By using our services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them. If you do not agree to these Terms, please do not use our services.